We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Replacement/Exchange product will be delivered in 5-7 business days.
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at cloth4kidssurat@gmail.com.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically credited on your original payment method within 5-7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at cloth4kidssurat@gmail.com.
Shipping Policy
At OMKARESHWAR ENTERPRISE, we are committed to delivering your orders in a safe, timely, and reliable manner.
1. Order Processing Time:
All orders are processed within 1–2 business days. Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Timeframe:
Once shipped, orders are typically delivered within 3–7 business days, depending on the delivery location.
3. Shipping Charges:
Shipping charges (if applicable) will be displayed at checkout before you complete your purchase. We offer free shipping on orders above a certain value (as mentioned on the website or promotional offers).
4. Delivery Locations:
We currently ship across India. Please ensure your full address and contact details are correct to avoid delivery delays.
5. Tracking Information:
You will receive an email or SMS with the tracking details once your order has been dispatched.
6. Delays or Issues:
While we aim to ensure timely delivery, delays can sometimes occur due to unforeseen circumstances (e.g., weather, courier delays). In such cases, we appreciate your patience and understanding.
For any shipping-related inquiries, please feel free to contact our support team at:
📧 Email:- cloth4kidssurat@gmail.com.
